Job Opening: Loan Servicing Specialist

Heartland Bank

Contact Info for Position

Job ID: HCC-loan-servicing-specialist-37333
Contact Rep: Stephanie Marshall
Contact Email: stephanie.marshall@heartland.bank
Contact Phone: (614) 490-7367
Contact Fax:

Employer Job Description

JOB TITLE:

Loan Servicing Specialist

LOCATION:

Whitehall, Ohio or Northern Kentucky

STATUS:

Full Time, 40 hours per week, occasional overtime

FSLA JOB CLASS:

Non-exempt

REPORTS TO:

Loan Servicing Manager

REQUIRED TRAVEL:

<5%

DIRECT REPORTS:

None

If working for a company with an empowered group of individuals dedicated to the financial well-being of their customers is appealing to you, look no further than Heartland Bank!

At Heartland Bank, our goal is quality – in our work, in our play and in our people. We value our ability to attract and retain talented professionals, as this is the bottom line for excellent customer service.

Heartland has an immediate opening for a Loan Servicing Specialist For the right candidate, this position can be located at our Corporate Office in Columbus, Ohio or in Northern Kentucky. The Loan Servicing Specialist is responsible for performing essential consumer and mortgage loan servicing activities while providing exceptional customer service and meeting service goals and quality expectations. This position will entail processing internal/external customer service requests, reviewing reports, handling escrow transactions/reports, researching transactions, preparing monthly remittances and general loan maintenance.

A typical day might include the following:

  • Transactional maintenance and payment processing on the loan system as needed.
  • Processing escrow disbursements and reviewing escrow analysis statements.
  • Quote payoffs and processing of the same upon receipt of funds.
  • Release collateral from paid off loans.
  • Process subordination and partial mortgage release requests.
  • Review and prepare daily/weekly/monthly reports and process monthly remittances for insurance and secondary market mortgage payments.
  • Assist in gathering items requested for audits.
  • Assist customers and other Heartland Bank associates with general loan questions and/or maintenance.

THIS ROLE MIGHT BE THE RIGHT FIT FOR YOU IF:

  • You Live Our Values. You demonstrate Heartland’s shared values and do the right thing, even when no one is watching.
  • You Achieve Results. You meet and exceed goals through teamwork. You grow and apply job knowledge and have focused execution.
  • You Coach and Lead. You have strong communication skills. You are focused on performance development and foster positive relationships and trust.
  • You Hustle. You possess a driven work ethic to succeed and respect focused collaboration.

JOB REQUIREMENTS:

  • High school diploma or equivalent.
  • Minimum of 1-2 years of retail, or consumer loan processing experience preferred.

ADDITIONAL QUALIFICATIONS:

  • Microsoft Windows, Microsoft, Fiserv Navigator/Director

WORK ENVIRONMENT & PHYSICAL DEMANDS:

  • The work environment is a climate-controlled office environment.
  • the physical demands of the job include:
  • Walking (<1/3 of the time)
  • Bending (<1/3 of the time)
  • Sitting (1/3-2/3 of the time)
  • Standing (1/3-2/3 of the time)
  • Vision (up close and distance >2/3 of the time)

WHAT’S GREAT ABOUT WORKING AT HEARTLAND?

  • Competitive compensation package
  • Benefits package available on start date that includes: Medical/Dental/Vision/Life Insurance
  • 401(k) up to 4% of salary match
  • Company-paid holidays
  • Generous Paid Time Off
  • Employee Assistance Program
  • Maternity/Paternity Leave
  • Education Reimbursement
  • Corporate Fitness Center
  • Free Checking and Savings Accounts
  • Mortgage Discount Program
  • Heartland Community Foundation, Employee Financial Assistance Program

Heartland Bank is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected Veteran status.

General Business Info

Phone:
Website: https://www.Heartland.bank

Address

430 North Hamilton Rd.
Whitehall, OH 43213

More Business Info

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