Job Opening: Mortgage Post Close Shipping Specialist

Heartland Bank

Contact Info for Position

Job ID: HCC-mortgage-post-close-shipping-specialist-82096
Contact Rep: Stephanie Marshall
Contact Email: stephanie.marshall@heartland.bank
Contact Phone: (614) 490-7367
Contact Fax:

Employer Job Description

JOB TITLE:

Mortgage Post Close QC Specialist

LOCATION:

Whitehall, Ohio

STATUS:

Full-time

FSLA JOB CLASS:

Non-exempt

REPORTS TO:

Secondary Market Manager

REQUIRED TRAVEL:

<5%

DIRECT REPORTS:

None

If working for a company with an empowered group of individuals dedicated to the financial well-being of their customers is appealing to you, look no further than Heartland Bank!

At Heartland Bank, our goal is quality – in our work, in our play and in our people. We value our ability to attract and retain talented professionals, as this is the bottom line for excellent customer service.

Heartland has an immediate opening for a Mortgage Post Close QC Specialist located at our Corporate Office in Whitehall, Ohio. The Post Closing QC Specialist will primarily analyze closed mortgage loans for compliance with investor, agency and regulatory requirements. A typical day in this role might include:

  • Complete investor checklists and either electronically or manually deliver loan to investors or agencies.
  • Prepare final case binders as applicable and forward to FHA, VA or USDA to obtain agency insurance or guarantees.
  • Track and forward Mortgage Insurance Certificates, Loan Guarantee Certificates and USDA guarantees to appropriate agencies or investors.
  • Resolve any issues in cooperation and collaboration with Post-Closing staff and other departments to ensure loans are purchased in a timely manner.
  • Maintain knowledge of agency guidelines and consumer disclosure requirements through on-going training including use of automated underwriting systems
  • Order, track and follow up on final trailing documents as required per agency guidelines, forwarding to investors and agencies as required.
  • Communicate with investors or agencies to resolve issues when necessary.
  • Remain current with regulation changes from government/state agencies, as well as policy changes from Agencies and Investors and company Policies and Procedures (Conventional, FHA, VA and USDA).
  • Maintain knowledge of all underwriting guidelines and stay current with industry regulations.
  • Identify and recommend procedural changes using knowledge of the industry and enterprise to ensure operational excellence.

THIS ROLE MIGHT BE THE RIGHT FIT FOR YOU IF:

  • You Live Our Values. You demonstrate Heartland’s shared values and do the right thing, even when no one is watching.
  • You Achieve Results. You meet and exceed goals through teamwork. You grow and apply job knowledge and have focused execution.
  • You Coach and Lead. You have strong communication skills. You are focused on performance development and foster positive relationships and trust.
  • You Hustle. You possess a driven work ethic to succeed and respect focused collaboration.

JOB REQUIREMENTS:

High school diploma or equivalent

ADDITIONAL QUALIFICATIONS:

  • 2 years mortgage-related quality control experience
  • Familiar with mortgage documents and processes from start to finish
  • Ability to meet strict time deadlines and work independently.
  • Detail oriented and able to follow set guidelines.
  • Knowledge of real estate lending criteria, compliance, federal/state regulations.
  • Knowledge of automated underwriting and agency guidelines including but not limited to FNMA, FHA, VA and USDA.
  • Excellent verbal and written communication skills.
  • Comfortable using financial/quantitative data.
  • Encompass, DecisionPro, AUS, Navigator, Director, LaserPro, MS Word, Excel, Outlook email

WORK ENVIRONMENT & PHYSICAL DEMANDS:

Climate-controlled office environment. The physical demands include:

  • Bending, standing, walking (<1/3 of the time)
  • Sitting (>2/3 of the time)
  • Vision (up close and distance >2/3 of the time)
  • Must be able to lift up to 10 pounds (< 1/3 of the time)

WHAT’S GREAT ABOUT WORKING AT HEARTLAND?

  • Competitive comp and benefits package that includes: medical/dental/vision/life insurance effective on start date. No waiting period.
  • 401(k) up to 4% of salary match
  • Company-paid holidays
  • Generous Paid Time Off
  • Maternity/Paternity Leave
  • Education Reimbursement
  • On-site Fitness Center
  • Free Checking and Savings Accounts
  • Mortgage Discount Program

Heartland Bank is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected Veteran status.

General Business Info

Phone:
Website: https://www.Heartland.bank

Address

430 North Hamilton Rd.
Whitehall, OH 43213

More Business Info

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