Job Opening: Parking Lane Specialist

ASM Global/Greater Columbus Convention Center

Contact Info for Position

Job ID: HCC-parking-lane-specialist-33714
Contact Rep: Kasandra Cook
Contact Email:
Contact Phone: (614) 827-2541
Contact Fax:

Employer Job Description

Position Summary:

ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for Parking Lane Specialist at the Greater Columbus Convention Center. The Parking Lane Specialist is responsible for participating in the day-to-day functions of receiving and having custody of limited amounts of cash and/or monetary substitutes. Responsible for collecting parking fees from patrons in the garage and or parking lots on GCCC property. Must be able to work Thursday – Sunday 1st, 2nd, & 3rd shifts available.

 

Major Responsibilities:

  • Must be able to read, write and communicate verbally in English.
  • Verifies amount of payments received against amount of tickets issued or collected.
  • Receives payment for fees, from parking customers, verifies amount due, gives change if necessary; issues receipt and deposit payments received.
  • Accountable for discrepancies between cash collections and automatic counter readings, cash register readings, and/or other cash control procedures.
  • Keeps comprehensive, complete and neat reports of daily business related to parking customers.  Reports have to include; but should not be limited to: starting tickets, ending tickets, total tickets sold, tickets returned, amount per ticket, total amount collected, voids, refunds and no fees.
  • Write down complaints, and refer complainants and/or customers to the appropriate parking supervisor, i.e. daytime cashiers to daytime supervisor, evening cashier to evening supervisor.
  • Report all unusual situations, accidents, and suspicious people to the supervisor. Write down license number, make of car, and description of person causing any problems.
  • Responsible for keeping the work station area clean, neat, and uncluttered.
  • Maintains a neat and clean personal appearance.
  • Answer inquiries or provides information to parking patrons on GCCC property about campus activities or locations.
  • Must have the ability to interact with guests in a friendly, courteous and polite manner. This will include initiating contact with guests within 10 feet – i.e. smiling, saying “Good Day” or offering assistance when needed.
  • Must feel comfortable when around large groups or speaking to a guest, as needed
  • Understands the importance of providing customer service and in understanding of “The Magic is in the Details”
  • Must obtain and maintain employer sponsored Certified Tourism Ambassador (CTA) certification, if applicable.
  • All other duties as assigned
     
    Education and/or Experience:
    High school diploma or GED required.  One to two years of cashier experience. Previous cash handling experience preferred.
     

Knowledge:  The applicant must be familiar with cash handling procedures. Must have a good aptitude for figures and ability to communicate diplomatically with patrons, supervisors, managers, and directors on GCCC property.

Experience: Must be a high school graduate or equivalent (GED). A minimum of one year of experience handling cash.  Customer service experience dealing with the public.

 

Skills/Aptitudes: Must possess the ability to interact with all types of people. Must be able to get along with co-workers, customers, vendors, and visitors to the facility.  This position requires the ability to respond politely to all individuals and work well as a team player.

 

Physical Requirements: 70% frequent sitting, talking or hearing; 20% Ability to stand on feet for long periods of time working rotating shifts; 10% Ability to lift up to 20lbs.

 

Environmental Conditions: Indoor/outdoor environment with exposure to noise, heat, rain, and cold.

 

TO APPLY:

This position offers a competitive salary and benefit package.  Resumes must include salary requirements for consideration and may be sent to:

 

Apply at: www.columbusconventions.com

 

Recruiter: Kasandra Cook

Greater Columbus Convention Center

400 N High Street

Columbus OH 43215

 

Applicants that need reasonable accommodations to complete the application process may contact 614.827.2541.

 

ASM Global is an Equal Opportunity/Affirmative Action employer and encourages Women, Minorities and Individuals with Disabilities, and Protected Veterans to apply. VEVRAA Federal Contractor

General Business Info

Phone: (614) 827-2541
Website: https://www.columbusconventions.com

Address

400 N High Street
Columbus, OH 43215

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